There are a number of skills you must acquire before you can become an effective coach or mentor: active listening. Just as people refer to “sales” and “marketing” interchangeably, they also tend to blur the line between training and mentoring. Knowing your employees as well as you do, certain people may seem like “natural choices” for the role of coach or mentor. With the possibility of new progressive ideas converging with the constant influence of experience, it's not surprising that you want to develop mentoring and training programs.
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